Payment Policy

At Cloud Vitamin Cream, we offer a secure and seamless payment experience for our customers in the USA and Canada.

Accepted Payment Methods:
We accept major credit/debit cards (Visa, MasterCard, American Express), PayPal, and Shop Pay. Payment is required in full at checkout.

Currency & Billing:
All transactions are processed in USD. If your card is in another currency, your bank may apply conversion fees.

Payment Security:
All payments are encrypted and processed securely through trusted payment gateways. We do not store full card details.

Order Confirmation:
You will receive an email confirmation once payment is successfully processed. Failed payments will prevent order processing.

Refunds & Disputes:
Refunds (if applicable) are issued to the original payment method according to our Refund Policy. Please contact us at hello@cloudvitamincream.com for any payment-related issues before initiating a dispute.

Contact Us:

Legal Name: Cloud Vitamin Cream Laboratories Inc. 

Store Name: Cloud Vitamin Cream 

Email: hello@cloudvitamincream.com

Phone: +14036047114

Address: 546 Taylor Road Victoria British Columbia V9C 3Y7 Canada.

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (PST)

Saturday & Sunday: Closed